Au Bouillon Ducale: 1,824 covers in 3 months, 0 € commission, Google reviews ×3
In 3 months, an Ardennes bistro captured 551 reservations, served 1,824 covers and multiplied its Google reviews by 3 : with a fixed Suzzy bill, whatever the volume.
An Ardennes bistro that stays full, service after service
Au Bouillon Ducale serves traditional Ardennes cuisine on Place Ducale in Charleville-Mézières. Two services a day, a terrace that overflows on the first sunny days, a dining room that runs full on weekends. All with a small team and an organisation that keeps the pace.
In 3 months of Suzzy, they've captured 550+ direct reservations and served nearly 1,800 covers, peaking at 90 people one Saturday night. A customer base that grows with every service : 500+ unique customers already recorded.
A Suzzy bill that never moves
On the big booking platforms, the more the room fills, the higher the bill. 2 to 3 € per cover served through the marketplace: when the restaurant runs at full speed, the commission explodes. A real glass ceiling : impossible to grow volume without watching the bill grow too.
With Suzzy, it's the opposite. A fixed monthly subscription, disconnected from the number of covers. Whether Bouillon Ducale serves 20 covers on a Tuesday or 90 on a Saturday night, the Suzzy bill doesn't move by a cent. Every extra cover stays with the restaurant.
Google reviews soaring thanks to the D+1 follow-up
Suzzy automatically sends an SMS 24 hours after each service: “How was your meal at Au Bouillon Ducale? Leave a Google review in 30 seconds.” A short message, sent at the right moment (meal still fresh in mind), with a direct link to the restaurant's Google page.
The result: three times more Google reviews received since switching to Suzzy. A global rating going up, growing local visibility, and zero effort for the team to collect feedback. Great reputation, on autopilot.
What it changes day to day
For the Bouillon Ducale team, it's time given back to service. No more picking up the phone for every reservation call. No more manual follow-ups for reviews. No more cutting margins to fund a marketplace commission.
A Suzzy bill that doesn't move, a room that runs at full speed, Google reviews going up: the combo that lets the chef focus on what they do best : cooking.
« We can run the room at full speed without ever seeing our Suzzy bill go up. And the little D+1 SMS lifts our Google reviews without us having to ask a thing. That's the combo that lets us cook. »
