Written by Steven Dong· Co-founder of SuzzyZenchef alternative: move to all-in-one commission-free with Suzzy in 2026
Zenchef offers several plans without reservation commission, with included features and optional extras. Compare scope and total cost with Suzzy, the French commission-free alternative from €89/month excl. VAT.
Why restaurant software often ends up costing more than you think
A restaurant today typically runs 3 or 4 software tools to operate: one for reservations, one for Google reviews, one for loyalty, one for click & collect. Each costs a few dozen euros a month. Added up, they end up weighing as much as a part-time salary.
French vendor Zenchef — Zenchef lists three monthly plans: Reserve €129, Manage €169 and Grow €249, with no reservation commission. Included features, add-ons, payment fees and SMS depend on the plan and current terms.
Suzzy does the opposite: a single subscription at €89 excl. VAT/month that includes everything you need day-to-day (reservations, Google reviews, loyalty, click & collect, customer file). This guide explains in plain terms what that changes for your margins, how to leave Zenchef in 48 hours without breaking service, and where Zenchef is still a good fit.
Method: This comparison relies on public information from each vendor at the date of publication. Offers evolve: check current terms before committing.
Zenchef plans and add-ons vs Suzzy plans
Zenchef lists three monthly plans: Reserve €129, Manage €169 and Grow €249, with no reservation commission. Included features, add-ons, payment fees and SMS depend on the plan and current terms.
| Feature | With Zenchef | With Suzzy |
|---|---|---|
| Online reservation | Reserve: listed at €129/month | Included |
| Loyalty and CRM | Check the selected plan and quote | Included |
| Google Business Profile (reviews) | Check the selected plan and quote | Included |
| Digital QR menu | Check the selected plan and quote | Included |
| Click & Collect | Check the selected plan and quote | Included |
| SEO restaurant website | Website add-on: listed at €29/month | Included in Premium (€139) |
| French support 7/7 | Check the selected plan and quote | Included |
| Budget for comparable scope | Check the selected plan and quote | €89 excl. VAT/month (Premium €139) |
- With Zenchef
- Reserve: listed at €129/month
- With Suzzy
- Included
- With Zenchef
- Check the selected plan and quote
- With Suzzy
- Included
- With Zenchef
- Check the selected plan and quote
- With Suzzy
- Included
- With Zenchef
- Check the selected plan and quote
- With Suzzy
- Included
- With Zenchef
- Check the selected plan and quote
- With Suzzy
- Included
- With Zenchef
- Website add-on: listed at €29/month
- With Suzzy
- Included in Premium (€139)
- With Zenchef
- Check the selected plan and quote
- With Suzzy
- Included
- With Zenchef
- Check the selected plan and quote
- With Suzzy
- €89 excl. VAT/month (Premium €139)
The real cost of Zenchef as you grow
Zenchef lists three monthly plans: Reserve €129, Manage €169 and Grow €249, with no reservation commission. Included features, add-ons, payment fees and SMS depend on the plan and current terms. The following rows compare subscriptions only, without asserting feature equivalence.
| Zenchef plan | Zenchef (listed prices) | Suzzy plan compared |
|---|---|---|
| Reserve | €129/month · €1,548/year | €89/month · €1,068/year |
| Manage | €169/month · €2,028/year | €89/month · €1,068/year |
| Grow | €249/month · €2,988/year | €139/month · €1,668/year (Premium) |
Zenchef prices displayed on its pricing page; confirm add-ons, taxes and fees in your quote. Plan scopes differ.
The stack-of-tools trap
A subscription with add-ons does not mean separate tools: Zenchef provides a platform with CRM. Compare actual data centralisation and included features with Suzzy during the demo.
Ownership of your customer file
This is the most strategic point. With Suzzy, your customer file is 100% yours: no sharing with third parties, free CSV export at any time. Reservations, click & collect orders, reviews, loyalty points: everything is unified on the same customer profile. You leave with your data if you leave, without friction.
Suzzy vs Zenchef vs the other alternatives
Here is how Suzzy compares to Zenchef and the main French and international alternatives on the market.
| Criterion | Suzzy | Zenchef |
|---|---|---|
| Entry price | €89/mo excl. VAT (all included) | Reserve: listed at €129/month |
| 0% commission reservations | Yes | Yes |
| QR digital menu | Included | Check the selected plan and quote |
| Loyalty (Apple/Google Wallet) | Included | Check the selected plan and quote |
| Google Business Profile management | Included | Check the selected plan and quote |
| 0% commission Click & Collect | Included | Check the selected plan and quote |
| SEO/GEO restaurant website | Included in Premium (€139) | Website add-on: listed at €29/month |
| No commitment | Yes, monthly | Check the selected plan and quote |
| French support | Yes, 7/7 | Yes |
Compare your Zenchef quote with the appropriate Suzzy plan, including comparable features and fees. The simulator shows a budget difference, not service equivalence.
Simulator: what Zenchef really costs you
Adjust the settings and see in real time what you could save by switching to Suzzy.
France average: 300 to 900 covers/month for a standard restaurant.
Enter the total excl. VAT from your quote, including add-ons. Listed prices of Reserve €129, Manage €169 and Grow €249 are not a personalised quote.
Your savings with Suzzy
€1,812
savings per year
i.e. €151 saved every month
Zenchef cost / year
€2,880
Suzzy cost / year
€1,068
Over 3 years, you would save €5,436
Also compare included features and additional fees.
Book my Suzzy demoIndicative difference based on your input and comparable scope. Check add-ons, fees and terms for both offers.
How to migrate from Zenchef to Suzzy in 48 hours
Leaving Zenchef does not mean losing data or interrupting service. Migration happens in 4 steps, usually completed within 24 to 48 hours.
- 1
Export your Zenchef customer file
From your Zenchef back-office, export your database in CSV format. You retrieve all history: names, emails, phones, frequency, preferences.
- 2
Suzzy onboarding and import
The Suzzy team imports your file; segments, tags, notes and no-show history are preserved. A 90-minute training is enough to master the interface.
- 3
Channel switchover
The reservation module is installed on your website (WordPress, Wix, Webflow, custom) and connected to your Google listing in less than one hour.
- 4
Pilot period in double run
For 7 to 14 days you keep Zenchef active in parallel to switch smoothly, then you cancel while respecting your contractual notice.
Our honest position
We publish a competing solution. Zenchef offers reservations, CRM and advanced features depending on the plan, without reservation commission. Suzzy serves independent restaurants seeking reservations, loyalty, reviews and click & collect together; the website is part of Premium. The right choice depends on your workflows, integrations and quotes.
What it changes concretely
Le Bouillon Ducale, a brasserie in Charleville-Mézières, uses Suzzy for reservations and Google reviews.
« We can run the room at full speed without ever seeing our Suzzy bill go up. And the little D+1 SMS lifts our Google reviews without us having to ask a thing. That's the combo that lets us cook. »
FAQ on the Zenchef alternative
Hesitating between Suzzy and Zenchef, or wondering about pricing, modules, migration? Here are the answers to the 10 most common questions from restaurateurs in 2026.
Take back control of your restaurant software
You are looking for a Zenchef alternative because you refuse to stack up invoices. Move to a single French commission-free subscription that fills your dining room, retains customers and brings in Google reviews without eating into your margin.
Calculate my real cost