How does the Suzzy loyalty program work?

You choose between 2 modes: loyalty per euro spent (e.g., 1 point per euro) or per visit (e.g., 1 point per visit). Your customers add their card directly to Apple Wallet or Google Wallet. Points accumulate automatically and you define the rewards.

What is the difference between euro-based and visit-based loyalty?

Euro-based: your customers earn points proportional to the amount spent (e.g., €10 = 10 points). Visit-based: your customers earn 1 point per visit, regardless of the amount. You choose the mode that best suits your restaurant.

How does Apple Wallet and Google Wallet integration work?

Your customers scan a QR code and add their loyalty card directly to Apple Wallet (iPhone) or Google Wallet (Android). No physical card or third-party app needed. Points update automatically.

Do customers need to download an app?

No! That's the major advantage. The loyalty card is added directly to the smartphone's native wallet (Apple Wallet or Google Wallet). No third-party app to install, zero friction for your customers.

Can I customize the rewards?

Yes! You freely define your reward tiers: free coffee at 50 points, dessert at 100 points, full menu at 500 points... Adapt according to your business strategy.

How do customers add their loyalty card?

A simple QR code scan is all it takes. The customer scans the code at the table or counter, enters their first name and email, and the card is instantly added to their mobile wallet. The process takes less than 30 seconds.

Restaurant Loyalty Program — Digital Wallet Card

Apple Wallet + Google Wallet card, no app to install. Your customers get their card in 5 seconds, you activate it in one tap.

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+45% customer recurrence

5 sec to receive their card

€0 per card issued

Much more than a loyalty card.

Customers earn and claim on their own.

QR scan after the meal, stamp added to their Wallet, reward unlocked in one tap. No app to install, no paper stamp to hand out. The customer does the work, your team breathes.

They come back on their own.

Suzzy triggers a Wallet push when a customer walks near your restaurant. A hand extended, not an ad.

A card that lives in their phone.

The loyalty card is added to Apple Wallet or Google Wallet in one tap. It sits next to their credit card, ready to scan on every visit. No app to install, no password.

Every visit brings the next one closer.

The visit is added, the reward unlocks and the guest receives the right notification without a paper card.

Your programme stays in their pocket, not in a drawer.

No app to install

The card joins Apple Wallet or Google Wallet in seconds.

Progress always visible

Visits, points and the next reward update automatically.

The right reminder

A notification brings the guest back when their reward is ready.

Apple Wallet + Google Wallet card added in one tap, return push when they walk nearby, SMS follow-up after 30 quiet days. Three levers to turn walk-ins into regulars.

“The Wallet card is the first thing we hand to new customers. They add it in 2 seconds, we have nothing to manage on the loyalty side anymore.”

Japanese restaurant · Paris

“The Wallet return push is magic. Customers get a small alert as they walk by, and they walk in.”

Burger & fries · Paris

A loyalty journey your team can explain

Register the guest, find their card by scanning, credit their loyalty balance and hand over the reward under your programme’s rules. The guide shows the counter workflow alongside the product demonstration.

Earning and redemption conditions depend on the programme and rewards you configure. Explain them clearly to guests before they take part.
Joining a loyalty programme does not replace the consent required for marketing campaigns. Check the options included in your plan before launching follow-ups.

Try Suzzy in a 30-min demo. We set up your first loyalty program together, no commitment.

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