How does online restaurant reservation work?

Your customers book directly from your Suzzy page or website, 24/7. You receive an instant notification and can accept or decline with one click. Perfect for independent restaurants that want to manage reservations without intermediaries.

How to reduce no-shows?

Suzzy automatically sends email reminders before the reservation. Your customers can easily confirm or cancel. Results vary by restaurant.

Can I manage my tables and capacities?

Yes! Set your services (lunch, dinner), covers per slot, and block special dates. The system automatically manages availability.

Does it replace my reservation book?

Absolutely! All your reservations are centralized in a simple dashboard. Access history, statistics and customer information.

How much does the Suzzy reservation system cost?

Online reservation is included from €89/month in the Suzzy subscription, with no commission on your bookings. Unlike marketplace platforms like TheFork that charge €2-5 per cover, you only pay a flat subscription fee.

Is Suzzy an alternative to TheFork or Zenchef?

Yes! Suzzy is an alternative to TheFork (with no per-cover commission) and to Zenchef (everything in a single subscription instead of module by module). You keep 100% of your margins, with no commitment. The ideal solution for independent restaurants that want full control of their reservations.

Online Restaurant Reservation — No Commission

Suzzy is the only reservation software that actively works to fill your tables. Every service, we optimise your SMS reminders, connect new channels and fine-tune your planning. More covers, fewer no-shows, zero commission.

Book my demo

Less admin. More tables served.

One schedule, everywhere.

Your website and Google feed the same schedule. Phone bookings are added in the same place.

Guests no longer forget their table.

Confirmation and reminder messages go out at the right time, without staff intervention.

The team already knows who is coming.

History, preferences and special requests are ready before service.

Every booking moves forward by itself.

A new request arrives, the guest gets a reminder and your team starts service with a clean schedule.

Bookings keep coming in, even when the phone stops ringing.

Available 24/7

Guests book from their preferred channel, even after service.

No per-cover commission

Every direct booking remains fully profitable for your restaurant.

Always more accurate

Suzzy learns from every service to keep availability simple and reliable.

Bookings from your website and Google land in one schedule. Automatic confirmations and SMS reminders reduce no-shows.

“Automated reminders melted our no-shows and we no longer pay any commission.”

Asian restaurant · Paris

“Bookings and reminders run on their own. The team stays focused on the dining room.”

Brasserie · Charleville-Mézières

“Centralising bookings and automating reminders really changes the organisation of every service.”

Asian buffet

Prepare your service, from booking to arrival

Keep bookings together, track confirmations and find the information you need before service. For attentive hospitality, prepare the guest list and service times with your team; the guides show how to create and follow a booking.

Reminders and confirmations help you follow bookings; results depend on your process and the contact details provided. No reduction in no-shows is guaranteed.
Reserve with Google: ask our team to check your venue’s eligibility, module access, Google listing and availability before planning activation.
Card guarantees and prepayment: confirm availability for your venue and the applicable cancellation terms. Use depends on reservation settings and a payment account ready to receive funds.

Book a 15-minute demo. We set up your first channel together, migrate your guest database, and you take your first reservations in 3 days.

Book my demo