Every visit enriches the profile.
Visits, orders, preferences and loyalty come together automatically.
Bookings, orders, loyalty and reviews feed one customer profile. Build audiences and launch SMS, email or Wallet campaigns.
1 unified guest profile
Live audiences
3 connected channels
0 manual exports
Know who returns. Who engages. And who to win back.
Your audience updates live.
Combine tags, visit frequency and spend without exporting a file.
The message reaches the right channel.
SMS, email or Wallet push: schedule and track every campaign.
From one visit to the next service.
Suzzy connects restaurant events so customer knowledge becomes measurable action.
1Visit completed and profile enriched
2Guest joins the win-back audience
3SMS campaign sent
4Return and reward redeemed
Built to act, not just store contacts.
Profile enriched · +1 visit
€426 · 8 visits
One complete customer history
Bookings, orders, reviews, loyalty, messages and rewards stay attached to the right guest.
Audiences that make sense
Target regulars, new guests, top spenders or customers who have not returned.
Every campaign is measurable
Track sent, delivered and viewed messages, plus rewards granted and redeemed.
The right message. The right guests. The right time.
An audience ready to act, a personalized message and measurable returns in one tool.
Active audience128 guests
Campaign sent12 bookings generated
“Visits, preferences and campaigns finally live in one place. The team knows who to reach without maintaining another file.”
Asian restaurant · Paris
“Audiences update with every visit. We can prepare a targeted campaign without exporting or cleaning contacts first.”
Brasserie · Charleville-Mézières
“Loyalty, bookings and messages finally tell the same customer story. We can see what actually drives a return visit.”
Japanese restaurant · Paris
From your guest database to a targeted campaign
Choose your recipients, prepare your message, then send it or schedule delivery. The demonstrations and guides explain this workflow for reaching guests with a relevant campaign.
- Marketing campaigns target eligible recipients who have given consent. SMS sends require enough credits; check their cost and whether they are included in your plan.
- Scheduling a campaign for a date does not activate an automatic birthday or win-back workflow. Confirm which automations are available for your venue.
