Follow up / message a customer

Steps to follow

1. 1Open the reservation from the list to display the detail panel.
2. 2Click the "Send a message" button to open the sending window.
3. 3Choose the "Delivery channel": "Auto", "SMS", "Email", or "Wallet Push".
4. 4Select a preset message via "Choose a message" (for example "Table ready" or "Reservation reminder"), or write a "Custom message".
5. 5Check the "Message preview", then send it to the customer.