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Send a confirmation reminder

Steps to follow

  1. 1Open the reservation record from the list to display the detail panel.
  2. 2Locate the reminder button "Send a reminder via …" (or "Resend a reminder via …" if one has already been sent), with the Email or SMS channel shown on it.
  3. 3Click this button to send the customer a confirmation request containing the link to their reservation.
  4. 4The note "Last reminder sent on …" appears below the button so you can track it.
  5. 5The customer then confirms their visit directly from the link received, and the reservation updates automatically.