Reservation notifications

Steps to follow

1. 1On the Reservations page, click the gear icon (Settings) to open the reservation settings.
2. 2Open the "Notifications" tab to access the messages sent at each stage of the customer journey.
3. 3Configure each stage: "Confirmation", "Confirmation reminder", "Cancellation", "Absent (No-show)", and "Request a review by email (D+1)".
4. 4For each stage, the email is always sent; turn on "Send an SMS" to also send the message by SMS.
5. 5Keep the "Default message" or enter a "Custom message (optional)" using the available variables (name, date, time, etc.).
6. 6Since the reservation link is always added automatically, save your settings to apply them.