1. What is a cookie?
A cookie is a small text file placed on your device (computer, smartphone, tablet) when visiting a website. It allows the site to store information related to your browsing and improve your user experience.
2. Legal Basis
In accordance with applicable regulations (ePrivacy Directive and GDPR), strictly necessary cookies are placed without prior consent. Analytical and advertising cookies require your explicit consent, collected during your first visit.
3. Essential Cookies
These cookies are essential for the Platform to function. They cannot be disabled. Legal basis: legitimate interest (technical operation).
Language Preference
Name: NEXT_LOCALE — Duration: 1 year — Purpose: Stores your language preference (fr, en, cn) to personalize your browsing.
User Session
Name: session — Duration: Session (deleted when browser is closed) — Purpose: Maintains your authenticated session on the Platform.
Cookie Consent
Name: suzzy_cookie_consent - Duration: 6 months - Purpose: stores your consent choices (audience measurement, advertising) so you are not asked again on every visit. Stored in your browser's local storage.
4. Analytical Cookies
These cookies allow us to measure Platform audience, understand how visitors use it, and improve our Services. They are only placed with your consent. Legal basis: consent.
Audience Measurement
We use Google Analytics (Google Ireland Ltd / Google LLC) and PostHog (PostHog Inc.). Google Analytics cookies: _ga, _ga_* - Duration: up to 13 months - Purpose: visit statistics, pages viewed, and traffic sources. Google Analytics data is transferred to Google in the United States (see the transfers section of the privacy policy). PostHog stores a pseudonymous visitor identifier in browser local storage for up to 6 months and records only allowlisted page, acquisition, and conversion events; data is processed in the European Union region (Frankfurt). These technologies are only activated after your consent.
5. Third-Party Cookies
The Platform may integrate third-party service components that may place cookies. These cookies are subject to the privacy policies of their respective publishers.
As part of Google Business Profile integration and Google reviews collection, Google cookies may be placed. Google Privacy Policy.
Meta (Facebook, Instagram)
We use the Meta Pixel (Meta Platforms Ireland Ltd / Meta Platforms Inc.) to measure our ads and deliver targeted ads on Facebook and Instagram. Main cookie: _fbp - Duration: up to 3 months - Purpose: advertising and targeting. This data is transferred to Meta in the United States. The pixel is only loaded after your consent to the « Advertising » purpose. Meta Privacy Policy.
PostHog (audience measurement)
We use PostHog to understand journeys and conversions on the marketing site. The configured SDK does not use cookies: it stores a pseudonymous identifier in browser local storage for up to 6 months. Autocapture and session replay are disabled, and form values are not sent. Processing occurs in the European Union region (Frankfurt) and starts only after your consent to the « Audience measurement » purpose. PostHog Privacy Policy.
Supademo (interactive demo)
Pages featuring an interactive demo embed the Supademo service, which may set cookies and use an analytics tool (PostHog), governed by Supademo's policies.
6. Retention Period
Cookie retention periods vary by type:
- Session cookies — deleted when browser is closed
- Preference cookies — up to 1 year
- Analytical cookies — up to 13 months
7. Managing Your Preferences
You can change or withdraw your consent at any time via the « Manage cookies » link at the bottom of every page, as easily as you gave it. You can also use your browser settings (Chrome, Firefox, Safari, Edge) or tracker-blocking tools. Disabling essential cookies may prevent certain Platform features from functioning properly.
8. Contact
For any questions about our cookie policy, contact us at: contact@suzzyapp.com