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Quick

Find a customer without a QR code

Steps to follow

  1. 1Open "Front desk", then click the "Manual entry" button below the camera.
  2. 2In the field shown, enter the customer's email address or phone number (in the format "email@example.com or 06 12 34 56 78").
  3. 3Click "Search" to look up the customer.
  4. 4The information pane displays the matching customer's profile; if none matches, the message "Unknown customer — no matching loyalty card or contact." appears.
  5. 5Click "Use the camera" to return to QR code scanning.